Brokers trust Fincorp to protect their reputation

A leading commercial brokerage has endorsed bridging lender Fincorp as the best in the business when it comes to strengthening client relationships and maintaining reputation.
Hemel Hempstead-based Charleston Financial Services specialises in commercial and bridging finance and deals directly with members of the public and intermediaries. Providing a reliable service and maintaining its first-class reputation with clients and brokers is key to the firm.
David Pooley, director, says: "The most important thing for us at Charleston is to have confidence in the lenders we deal with, particularly when it comes to bridging finance. We need to know that the decision we receive on day one is adhered to."
Unlike many specialist lenders, Fincorp is a principal lender, which ensures customers are able to get a decision immediately without having to wait for authorisation from anybody else and, once made, that decision will not change.
Charleston Financial Services discovered this first hand recently when it received an enquiry from one of its main introducers, where a client was looking for a 2nd charge bridging loan in order to consolidate business finance that he already had. He was seeking £360,000.
"We needed a swift response and we received that from Fincorp," says David. "We were able to issue terms within two hours of the initial enquiry. The main reason for choosing for Fincorp over any other lender is down to the service we receive and the fact there are no initial fees payable by the client.
"It's important for us to be able to reassure our client that the terms we are issuing to them on day one will go through to completion, so they know they're in safe hands."
Barry Scott, business development manager at Fincorp, says: "We're proud to be recommended by Charleston Financial Services. Offering a service that our clients can trust is very important to us so it is good to know that is being recognised."
Fincorp, known as the 'No-fees' bridging firm, deals primarily in London and the South East and offers residential property loans from £150,000 to £5,000,000, with no minimum or maximum period and can loan up to 70% of the property value, secured on the property.